Grote Automotive - Very Frustrated
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New ReviewerI submitted an application last week to Grote. They called me, and I asked them to see if I was approved before I came in.
They said I was preapproved for $25,000. I have been in contact with them, and my wife has been in contact with them for a whole week. We explained that we have 3 kids, 2 with severe ADHD and wanted to make sure we were approved and there would be no problems. They assured me over and over again that we were definitely approved, and we would leave today with a car.
We went there this morning, and I was informed they saved my wife's info but did not save mine. We had to go through the whole process with my boys bouncing off the walls. I was told many times before we went there that we was approved for their $7 down. When it was all said and done, the finance manager came in and told us we either needed a cosigner or a huge down payment.
REALLY??? They lied many times this week and I will NEVER go there
Reason of review: was lied to many times.
Preferred solution: Let the company propose a solution.
Grote Automotive Cons: Being lied to.
Location: 1630 N Coliseum Blvd, Fort Wayne, IN 46805, USA
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Comments
Please avoid publishing any personal information and promotional content
Thank you for your review. We would love to know more about your experience but we cannot find you in our system under KingCharlesSpaniel.
We can provide a pre-qualification over the phone based upon the information provided by the customer. We cannot know what type or if there are any underlying credit issues or income issues. We do the best we can with the information provided until the customer is present. I'm sure you understand privacy and financial information concerns.
We apologize that your visit did not meet your expectation. Grote Automotive