Not resolved
Customer service
1 comment

Stopped by this establishment last week for just a look see for a small car for my college bound daughter. Told Brian I had fair credit and was not trying to have a lot of hard pulls on my credit report.

Well, while I'm sitting there, they ran my credit through 7 banks/credit unions in the hour I was there. Those stay on your report for 2 years. 2. He comes back into the office with a paper with the number I gave for a monthly payment.

There were no finance terms. To make this awful story shorted: Terms: car ,$9990, interest 11-13%, for 5yrs. 3. Office Mgr.

said he would shop around for 6% deals if I took the car today, ( don't let them rush you into making a quick decision) he never called me back that day, a leased vehicle, that was in a minor accident, that I didn't even pick out.

There is more details to my experience but refuse to give them anymore of my time. Gorte automotive is a dealership for the "PROFITS"!!

Product or Service Mentioned: Grote Automotive Sales Representative.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from May 25, 2017.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

Thank you for the review. We apologize you did not have the 5 star experience we work hard to provide to our customers.

It is understandable that you might be frustrated. The banks and credit unions that may have looked at your credit allows us to provide competitive loan terms for you. When there are multiple credit inquiries for auto loans within a 14 day period, they are counted as one and have very limited impact on overall credit score. Please see the websites for Experian, Equifax and TransUnion for more information.

We would like to hear more about your visit with us.

Please send us a way to contact you . Thank you.

You May Also Like