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Grote Automotive is now Grote Mitsubishi

Contact Grote Automotive Customer Service

Grote Automotive Phone Numbers and Emails

Toll-Free Number:

  • (800) 680-5848
Call customer service

General Info:

  • (260) 422-5000

Grote Automotive Emails:

cwatson@groteauto.com
info@groteauto.com
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How to Contact Grote Automotive?

Most Popular Number:

(800) 680-5848
Total calls: 11 Issue resolved: 1 Last call: Jun 20, 2024
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PissedConsumer Reporter

1-800-680-5848 is the Grote Automotive phone number you can call toll-free to contact customer support agents. Part of this company's success is its exceptional support and customer care. For instance, to minimize the possibility that a customer cannot contact customer service, it has another number, 1-260-422-5000, which customers can call if they experience problems with the toll-free number. People also appreciate that one can call 1-260-209-5010 for the latest up-to-date information regarding different models, such as the Outlander PHEV, Outlander, Eclipse Cross, and many others. Customers can also request Grote Automotive customer service to assist and advise on subjects such as auto financing, how to get pre-approved, special offers, service centers, service specials, roadside assistance, and more.

Some customers prefer to correspond with the company in writing. An easy way to do this is to send your inquiries to one of the Grote Automotive email addresses: cwatson@groteauto.com or info@groteauto.com. Elaborate on your concerns and indicate what you need from customer services. Customer service will respond within 2 to 3 working days.

There is more than one Grote Automotive address. The corporate office is located at Grote Mitsubishi, 1630 N. Coliseum Blvd., Fort Wayne, Indiana 46805, United States. Another Indiana office address is 1024 N Nappanee St, Elkhart, IN 46514. Two other locations are in Illinois. One is Grote Automotive Quad Cities, 1522 46th Avenue, Moline, IL 61265, and the other is Grote Automotive Rockford, 1949 S Bell School Rd., Rockford, IL 61112.

The Grote Automotive hours are different for sales and services. Customers and prospective customers can look at the website to find the customer service hours for every location before they turn up at the address. It may be that for some or another reason the hours have changed. For your convenience, we list the usual hours here. The times given are all EST. From Monday to Thursday, you can contact customer service anytime between 9 AM and 7 PM for sales-related matters and from 8 AM to 6 PM for services. The sales and service facilities are closed on Sundays, but you can contact them over the rest of the weekend. For sales, customer care agents are available for service from 9 AM to 6 PM on Friday and Saturday and from 8 AM to 9 PM.

You can contact the company online using the Grote Automotive website. On the website, click "Contact Us." A form will appear on your device's screen. Fill it out and elaborate on why you've submitted the message. Click "Submit." Customer service will respond within 2 to 3 working days.

Grote Automotive Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    57% phone 43% email
  • The best phone number to call Grote Automotive is 8006805848. 92% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Saturday and Wednesday. The average call time is 7 minutes.

  • People call Grote Automotive mainly because of request for information, return/ replace and staff.

View full overview ›
PissedConsumer Club

Contact Information

Corporate Office Address:

Grote Mitsubishi
1630 N. Coliseum Blvd.
Fort Wayne, Indiana 46805
United States

Other Info (opening hours):

Hours:
Monday - Thursday 8:30am-8:pm
Friday 8:30am-6:00pm
Saturday 8:30am-4:00pm

More contact details

Fax:

+1 (260) 422-5022

Grote Automotive Rating Based on 59 Reviews

Rating details

2.4
more details
Customer service
Product or Service Quality
Location
Diversity of Products or Services

Rating stats

Rating trend

Summary of Grote Automotive Customer Service Calls

12 TOTAL
CALLS
06:32 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Grote Automotive?

Request for Information Question:

  • “Looking for a red brake light that will fit 1.25 reviver”
  • “Car inquiry”

Return/ Replace Question:

  • “No one will return my messages after purchasing a car..I called salesman and left message.i called manager Justin no return call.i called and left message for finance and no return call..they added 2000.00 warranty on my loan I know nothing about.at”

Product/ Service Question:

  • “Warranty of vehicle”

Staff Question:

  • “Talk to district manager”

Other Question:

  • “Legal”
  • “Complant”
  • “Your damn number online isnt answering keeps hangin up”
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