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Terrible experience! The car I purchased has had issues every other month! And of course nonr of it is covered under the warranty they gave me. Already paying close to $500/mo at 27% interest for a car i cant drive half of the time. And they been no help! Service...
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Anonymous
Grote Automotive

When you purchase a vehicle from us, we guarantee that any repairs or work needed are covered either fully by the warranty or we pay 50% of cost within 30 days of purchase. An...

Anonymous
Anonymous

The brakes on both sides of a vehicle should ALWAYS be done at the same time. If only one side needed done, then a caliper was hanging up or dragging. Even in that situation,...

1.1
Product
#922921
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His screaming advertising is NOT a pleasant thing to wake up to when you don't have your eyes open yet and haven't had your first cup of coffee. I quit watching the weekday morning news because of his screaming anatomy. They also push his screaming every ten minutes...
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Anonymous
Anonymous

I rather like the energy of the commercials. I find them fun and eye-catching. I like the way they change for the various seasons and holidays. I assume the actors ( other tha...

GroteAutomotive
GroteAutomotive

HI there,There is not disrespect intended when we advertise. We want people to remember us when they think about purchasing a vehicle. We have never associated our commercials...

1.0
I didn't like
  • Screaming
#914962
Reply to reviews
I talk lady on phone promised me the world said I was approved with 0 down got up there they want 1500 hundred down I called them back to complain and the guy said he get back to me the next day and steal never heard from them so if u want people that lie to u that's...
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Anonymous
Grote Automotive

Thank you for the input, we only have one store and it is located in Fort Wayne. Our offers are clear, depending on the vehicle and the offer it is always stated that we pay u...

Anonymous
Eric

It was the Fort Wayne store and they also sAid they pay 4000 over Kelly blue book then when got up there and guy did not look at the van and said they give me 1000 dollars so ...

#881006
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Grote Automotive Customer Care Review

Grote Automotive
#928754
5.0
Details
Great, fast, and friendly. True class!
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2012 Ford Fusion Car Review

Grote Automotive
#928376
5.0
Details
Purchased a 2012 Ford Fusion for our son. Great experience, great car!
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Grote Automotive Customer Care Review

Grote Automotive
#928372
5.0
Details
I have been too many dealerships and want to give Grote Automotive props. They really are "For The People" They listened to me and I left with a lower payment and nicer truck in less time then the other deakerships telking me "NO" "U DONT QUALIFY" thank you Fred Grote!!!
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Grote Automotive Commercial Review

Grote Automotive
#919146
2.1
Details
horrible experience. do not go there. if u get approved there u can get approved anywhere with the same deal or better. keep looking.
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I haven't been near that store, ever. I don't really plan to at all. His commercials are an atrocity. They are an assault on all the senses. He's annoying as all get out, and he's like a virus. He showed up out of nowhere, and is now polluting the Fort Wayne,...
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Anonymous
Grote Automotive

So, you searched out Pissed Consumer to rant about our commercials? You know the important word is CONSUMER right? Just want to clarify that you are not nor have you ever even...

Anonymous
Anonymous

Find something really important to complain about. What is wrong with you whiners?!

#859878
Reply to reviews
i just stopped by to see what was out there, ended up getting approved for a vehicle, of your choosing not mine, was there almost 3 hours, was frustrated and late to an event i was going to. i kept telling the salesman mike that want the vehicle i wanted. kept...
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1.0
#838588
Reply to reviews
Why aren't your TV ads close-captioned? There are 33,000 -deaf members in northeast IN who don't watch your commercials cuz we have no idea what you're saying. Those are potential customers.......
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Anonymous
RadioGuy

It is also a violation of the ADA. You should report him, as well as the broadcast stations.

GroteAutomotiveCares
GroteAutomotiveCares

Hi there,Thank you for your suggestion! We never realized that our commercials were not closed-captioned. We will work with our media placement personnel to determine what it ...

#810308
Reply to reviews
i was lied to and told i was approved for financing. drove to the dealership only to be told i wasnt aproved
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Anonymous
Treated poorly by Don 0

Same thing happened to me in ft Wayne, Indiana. They said I was approved then denied me when I got there, said they couldn't find my online app then they sent me to glenbrook ...

GroteAutomotiveCares
GroteAutomotiveCares

Hi there - We apologize for any miscommunication regarding finance approval. We will only pre-qualify before anyone comes into the dealership. Pre-qualification only allows us...

1.7
#795139
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I bought a 2014 Ford Focus from Grote yesterday. Jimmy was my sales person and he was wonderful he spent several hours with me trying to find the right deal and car for me. He was extremely helpful and everyone there was very pleasent. I am very happy with my car and...
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GroteAutomotiveCares
GroteAutomotiveCares

Hi there!Thank you very much for letting us know about your great experience! We work hard to make sure we provide the right vehicle and the perfect financing for each custome...

#794580
Reply to reviews
Just went there today hoping to get a vehicle. Been seeing the commercials of $12 down thought I could take advantage of that deal. With myself and a co signer they said the bank could get me into a Ford f150 but I went there to get a Chevy Silverado. But the bank...
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Anonymous
Anonymous

Me and my girl friend just purchase a 2008 Pontiac G6 GT on Tuesday of last week we've had the car 4/9 days 10 days and went to park my car at 3 o'clock this morning after lea...

GroteAutomotiveCares
GroteAutomotiveCares

Hi there,Thank your for taking the time to let us know about your experience. We apologize that your experience did not match your expectation. Our promotions are contingent u...

1.0
#761769
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I am from Newhaven and I bought a car from Grote and had it cleaned. Adam the salesman was supposed to let me know why my carpet was burned. Whatever detail they did they ruined a 20000. cars carpet!
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GroteAutomotiveCares
GroteAutomotiveCares

Hi there,We want to first thank you for your purchase from Grote Automotive. We apologize you had an issue with the cleaning of your vehicle. Did you ever receive satisfaction...

1.8
New Haven, Indiana
#739144
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