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i just stopped by to see what was out there, ended up getting approved for a vehicle, of your choosing not mine, was there almost 3 hours, was frustrated and late to an event i was going to. i kept telling the salesman mike that want the vehicle i wanted. kept...
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1.0
#838588
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Why aren't your TV ads close-captioned? There are 33,000 -deaf members in northeast IN who don't watch your commercials cuz we have no idea what you're saying. Those are potential customers.......
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Anonymous
RadioGuy

It is also a violation of the ADA. You should report him, as well as the broadcast stations.

GroteAutomotiveCares
GroteAutomotiveCares

Hi there,Thank you for your suggestion! We never realized that our commercials were not closed-captioned. We will work with our media placement personnel to determine what it ...

#810308
Reply to reviews
i was lied to and told i was approved for financing. drove to the dealership only to be told i wasnt aproved
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Anonymous
Treated poorly by Don 0

Same thing happened to me in ft Wayne, Indiana. They said I was approved then denied me when I got there, said they couldn't find my online app then they sent me to glenbrook ...

GroteAutomotiveCares
GroteAutomotiveCares

Hi there - We apologize for any miscommunication regarding finance approval. We will only pre-qualify before anyone comes into the dealership. Pre-qualification only allows us...

1.7
#795139
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Grote Automotive Customer Care Review

Grote Automotive
#928754
5.0
Details
Great, fast, and friendly. True class!
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2012 Ford Fusion Car Review

Grote Automotive
#928376
5.0
Details
Purchased a 2012 Ford Fusion for our son. Great experience, great car!
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Grote Automotive Customer Care Review

Grote Automotive
#928372
5.0
Details
I have been too many dealerships and want to give Grote Automotive props. They really are "For The People" They listened to me and I left with a lower payment and nicer truck in less time then the other deakerships telking me "NO" "U DONT QUALIFY" thank you Fred Grote!!!
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Grote Automotive Commercial Review

Grote Automotive
#919146
2.1
Details
horrible experience. do not go there. if u get approved there u can get approved anywhere with the same deal or better. keep looking.
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I bought a 2014 Ford Focus from Grote yesterday. Jimmy was my sales person and he was wonderful he spent several hours with me trying to find the right deal and car for me. He was extremely helpful and everyone there was very pleasent. I am very happy with my car and...
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GroteAutomotiveCares
GroteAutomotiveCares

Hi there!Thank you very much for letting us know about your great experience! We work hard to make sure we provide the right vehicle and the perfect financing for each custome...

#794580
Reply to reviews
Just went there today hoping to get a vehicle. Been seeing the commercials of $12 down thought I could take advantage of that deal. With myself and a co signer they said the bank could get me into a Ford f150 but I went there to get a Chevy Silverado. But the bank...
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Anonymous
Anonymous

Me and my girl friend just purchase a 2008 Pontiac G6 GT on Tuesday of last week we've had the car 4/9 days 10 days and went to park my car at 3 o'clock this morning after lea...

GroteAutomotiveCares
GroteAutomotiveCares

Hi there,Thank your for taking the time to let us know about your experience. We apologize that your experience did not match your expectation. Our promotions are contingent u...

1.0
#761769
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I am from Newhaven and I bought a car from Grote and had it cleaned. Adam the salesman was supposed to let me know why my carpet was burned. Whatever detail they did they ruined a 20000. cars carpet!
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GroteAutomotiveCares
GroteAutomotiveCares

Hi there,We want to first thank you for your purchase from Grote Automotive. We apologize you had an issue with the cleaning of your vehicle. Did you ever receive satisfaction...

1.8
New Haven, Indiana
#739144
Reply to reviews
I was lied too, mislead and given the run around for a month. I worked with 4 different salesmen and all of them were liars and didn't return any of my calls. One salesmen even stopped answering my calls. This car lot false advertises and are VERY UNPROFESSIONAL.
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GroteAutomotiveCares
GroteAutomotiveCares

Hi there,Thank you for your comment. We apologize you did not have a good experience. We would like to know if you ever received satisfaction? If not, please give me a call an...

#737192
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Purchased 2009 Buick Enclave 95486 miles I did not test drive as it was still going through the intake process I was told everything operates and we are in process of replacing catalytic converter ended up changing all converters I told them I was 100% sure service...
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GroteAutomotiveCares
GroteAutomotiveCares

Hi there,Thank you for letting us know about your experience. How is your Enclave? Have you received satisfactory service? Please let me know how you are doing.Thank you,260-4...

2.5
Ohio City, Ohio
I didn't like
  • Run around by young lady in service
  • Lied to
  • Being mislead and lied to
#732044
Reply to reviews
sold me a suv i only put three thousand miles on it transmission seals are out won't cover it had to pay for it out of my own pocket treat your customers *** poor unprofessional
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GroteAutomotiveCares
GroteAutomotiveCares

Hi there,I'm just checking to see if you are on the correct automotive dealership site? We are located in Fort Wayne, Indiana and you appear to be posting from Germantown, Mar...

1.0
#722625
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purchased a 2009 Chevy Traverse from grote automotive only 47000 miles when I bought it i have had it for 2 months and now it's got 50,000 miles the transmission seal are out mechanic shop told me there's nothing they can do I have to use my warranty that I just...
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1.7
#720212
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