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I swear there is not a single stealership in the city of Fort Wayne more super saturated in the local media than Grote Automotive. Dressing their sales managers in embarassing and laughable outfits. CONSTANT ads in radio, TV, internet any every other form of media....
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1.0
#1148605
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We called and set-up an appointment for the next morning to test drive a couple of makes and models that were not currently listed online. We were promised that these makes were actually available and would be ready for us to test drive in the morning. Even when asked...
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#1133399
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WE BOUGHT A 2011 TRAVERSE IN SEPT OF 2016 AND IN DECEMBER OF 2016 IT BLEW UP YES THEY COVERED SOME OF THE REPAIRS WE GOT OUR CAR BACK IN JAN 2017 AND LAST SATURDAY OCT 20, 2017 IT BLEW UP NO NOTICE NOTHING SAME AS THE FIRST TIME YES IT HAS OIL IN IT AND MAINTENANCE HAS...
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Anonymous
Grote Automotive

hello Anonymous, If we had your contact information, we would be happy to look into any issues you may be having. Thank you

1.8
I didn't like
  • Sold us a piece of crap
#1120600
Reply to reviews

Grote Automotive - Terrible terrible

Grote Automotive
#1142957
They told me and my wife would could not get a sub. Then tried to put us in little car. Went to Evans Toyota left a Sub the same day. Shame shame on them.
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Grote Automotive - Haven't been yet heard to many bad things

Grote Automotive
#1086946
4.0
Details
I have been going over reviews and ppl saying your 7 dollars down payment is false my credit is 485 not paying over 150 a month i need know straight up if im really going get this deal ill have drive over hour away well my ride he going be pissed if i don't get a car for wasting his time and gas
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Customer service

Short Review on March 16, 2017

Grote Automotive
#1021813
4.8
Details
I have bought 3 cars from Grote. Every time they seem to get me a better deal
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
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Value for money
Warranty
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Grote Automotive Customer Care Review

Grote Automotive
#936679
5.0
Details
Had a great experience at Grote. Quick and very friendly. Thanks to Brian and Joe my wife got a nice reliable vehicle.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
I had the best experience when purchasing my vehicle. They gave me a personalized visit. They made me feel special and appreciated! I sent my mother in and she had the same experience! Love Fred Grote!
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Anonymous
BlowmeBitch2220

Well this is fake. It's kinda sad when employees of the company have to be the ones that are posting positive reviews on here. Pretty ridiculous if you actually think about it...

5.0
#1113533
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I called for an oil change on my car and asked directly for the service department and after listening the the guy talk constantly on hold because they want to do that instead of music, I finally get the service department and set up my oil change. No sooner than I...
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Anonymous
GroteAutomotive

We apologize that you had difficulty making an appointment for your oil change we have a dedicated scheduler that would be happy to help you make your appointments. And if eve...

#1093922
Reply to reviews
I actually had a good experience both times I purchased from Grote. I have excellent credit but I didn't want to pay factory dealership prices for pre-owned. Grote doesn't have all that overhead and the value of the vehicle is the same whether I pay Glenbrook for my...
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Anonymous
Grote Automotive

Thank you for the great review !

Anonymous
GroteAutomotive

Thank you for the great Review! We work very hard to take care of our customers and we truly appreciate you choosing us from which to purchase your truck.

5.0
I liked
  • Customer service and staff
  • Lower prices than anywhere else
  • Fun atmospher
#1065906
Reply to reviews
We arrived at GroteAutomotive @1:30 & were greeted w/ happy smiles right away. We did the credit report & all that entails. We were never told what we could qualify for, they showed us a car right away that they seemed to want to be rid of, a Ford Edge & proceeded to...
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Anonymous
GroteAutomotive

We apologize that you did have a positive experience with us that day. We work very hard to take the time to find the right financing and vehicle that fits you and your life. ...

Anonymous
Anonymous

When you're presented with a "take it or leave it" , in my experience it's most often best to leave it. They did you a favor. Go somewhere else.

1.3
#1055948
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Stopped by this establishment last week for just a look see for a small car for my college bound daughter. Told Brian I had fair credit and was not trying to have a lot of hard pulls on my credit report. Well, while I'm sitting there, they ran my credit through 7...
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Anonymous
GroteAutomotive

Thank you for the review. We apologize you did not have the 5 star experience we work hard to provide to our customers. It is understandable that you might be frustrated. The ...

1.0
#1051833
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While reading the reviews I still gave them a chance. I had a great experience and personally saved over $3000!!!! The service from Patrick in the service department has been nothing but TOP notch as well. Since the first time I stepped into the dealership I was...
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Anonymous
Grote Automotive

Thank you KAB012! We thank you for the great review! We truly appreciate you taking the time to give us 5 stars and tell us about your experience. Thank you for choosing to p...

5.0
#928356
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In spite of the commercials, I decided to stop into Grote Automotive on my way home from work last week. I wanted a reliable vehicle with all wheel drive for my son to drive back and forth to school. The experience was not stressful and they actually tried to make it...
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Anonymous
Grote Automotive

Hi Chrissy, Thank you for stopping in regardless of our commercials! We are so glad you had a great experience! We appreciate you choosing to purchase from us and letting ever...

4.5
I liked
  • Fun atmospher
  • Customer service and staff
#923058
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